Privacy Policy
Your privacy matters to us. Learn how Aurum & Isle collects, uses, and protects your personal information.
Last updated: April 2026
Introduction
At Aurum & Isle, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. By using our site, you consent to the practices described here.
Information We Collect
Personal Information: When you place an order or create an account, we collect your name, email address, phone number, shipping address, and billing information.
Browsing Data: We automatically collect device information, browser type, IP address, and browsing behaviour through cookies and similar technologies.
Communications: If you contact us via email, chat, or social media, we retain those conversations to serve you better.
How We Use Your Information
We use the information we collect to:
• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your enquiries and provide customer support
• Personalise your shopping experience
• Send promotional emails and offers (only with your consent)
• Improve our website, products, and services
• Prevent fraud and ensure security
Information Sharing
We do not sell your personal information. We share data only with trusted third parties necessary to operate our business:
• Shopify: Our e-commerce platform that processes transactions
• Payment Processors: To securely handle payments (Razorpay, UPI providers)
• Shipping Partners: To deliver your orders
• Analytics Providers: To understand website usage (Google Analytics)
• Marketing Tools: To send emails with your consent
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience. These include:
• Essential Cookies: Required for the site to function (cart, checkout, login)
• Analytics Cookies: Help us understand how visitors interact with our site
• Marketing Cookies: Used to deliver relevant advertisements
You can manage cookie preferences through your browser settings.
Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Withdraw consent for data processing
To exercise any of these rights, please contact us at the details below.
Data Security
We implement industry-standard security measures to protect your personal information. All transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out:
Email: info@aurumisle.com
Instagram: @aurum.isle